Terms & Conditions for Online Sales
Last updated: [12/03/2026]
These Terms & Conditions explain how Racing Punk supplies products purchased through our website. By placing an order, you agree to these Terms. Please read them carefully.
In these Terms:
- “Website” means www.racingpunk.co.uk
- “Goods” means the products available for purchase
- “Order” means a request submitted by you to buy Goods
- “We/Us/Our” means Racing Punk, based in the United Kingdom
- “You/Your” means the customer placing an Order
1. How These Terms Apply
1.1 These Terms apply to all Orders placed through our Website. 1.2 We may update these Terms from time to time. The version active when you place your Order will apply. 1.3 Our Privacy Policy and Cookie Policy form part of these Terms.
2. About This Website
2.1 All information on our Website is provided in English and complies with UK law. 2.2 You can contact us using the details on our Contact page. 2.3 We aim to ensure product descriptions, specifications, and images are accurate. Manufacturers may update designs without notice, and colours or details may vary slightly from images. If you purchase an item based on incorrect information, we will work with you to resolve the issue.
3. Our Agreement With You
3.1 The Website displays Goods for sale and provides information about them. This is an invitation to place an Order, not a binding offer. 3.2 A contract is formed only when we accept your Order by email. 3.3 Each Order is treated as a separate contract.
4. The Ordering Process
Step 1 – Choosing Your Goods
Select items and add them to your basket. Please read product descriptions carefully, including compatibility notes.
Step 2 – Reviewing Your Basket
Check quantities, delivery options, and any discount codes.
Step 3 – Checkout
Enter your billing and delivery details. You may check out as a guest or create an account.
Step 4 – Payment
Choose your payment method and confirm your Order. Payment may be taken immediately depending on the method used.
Step 5 – Order Confirmation
Once payment is authorised, you will receive an Order confirmation email. Keep this for your records.
5. Orders We May Decline
We may refuse an Order if:
- Payment cannot be authorised
- A pricing or product error is identified
- Required information is missing
- Goods are unavailable
- Fraudulent or bulk‑purchase activity is suspected
We may contact you to verify details before accepting an Order.
6. Price & Payment
6.1 Prices include VAT (where applicable) and are shown in GBP. Delivery charges are shown separately. 6.2 Prices may change at any time. If a price changes after you place an Order but before acceptance, we will contact you to confirm whether you wish to proceed. 6.3 We accept major debit/credit cards, PayPal, and other payment methods shown at checkout. 6.4 Goods must be paid for in full before dispatch. 6.5 If an item is out of stock, we will notify you and offer alternatives, a revised delivery date, or a refund. 6.6 If a pricing error is discovered, we will contact you to confirm whether you wish to continue at the correct price or cancel the Order.
7. Returns & Cancellations
7.1 Changing Your Mind (14‑Day Cooling‑Off Period)
You may cancel your Order within 14 days of receiving the Goods.
Returned Goods must:
- Be unused
- Be in resaleable condition
- Include original packaging
- Be returned within 14 days of notifying us
You are responsible for return postage unless the Goods are faulty.
We will refund:
- The price paid for the Goods
- Standard delivery charges (enhanced services are non‑refundable)
Refunds are issued within 14 days of receiving the returned Goods or proof of return.
7.2 Faulty, Incorrect, or Damaged Goods
If your item arrives damaged, faulty, or incorrect:
- Contact us as soon as possible
- Do not continue using the item
- Return the item clean and safely packaged
Most products include a manufacturer’s warranty covering defects, not misuse, crashes, water damage, or wear and tear.
If a fault is confirmed, we will repair, replace, or refund the item.
7.3 Non‑Delivery
If your Order does not arrive within a reasonable timeframe, please contact us so we can investigate with the courier.
8. Our Liability
Nothing in these Terms limits your statutory rights.
We are not liable for:
- Loss of income, profit, or business
- Indirect or consequential losses
- Damage caused by misuse or failure to follow product instructions
Our total liability relating to an Order is limited to the value of the Goods purchased.
9. Delivery
9.1 Delivery times shown on the Website are estimates. 9.2 We may ship items separately depending on availability. 9.3 Ownership of Goods passes to you once full payment is received. 9.4 Risk passes to you upon delivery. 9.5 Delivery details may be shared with our courier partners to fulfil your Order. 9.6 Express delivery options may be available for UK mainland orders placed before the cut‑off time. 9.7 International orders are shipped using tracked services where possible.
10. Pre‑Owned or Ex‑Display Items
Where offered:
- Pre‑owned items are inspected and tested before sale
- Ex‑display items may have been opened but not used
- Warranty terms may differ from new items but do not affect your statutory rights
11. General
11.1 We are not responsible for delays caused by events outside our control. 11.2 We may transfer our rights under these Terms, but this will not affect your rights. 11.3 If any part of these Terms is found invalid, the rest remains in force. 11.4 These Terms are governed by English law. 11.5 Only you and Racing Punk have rights under this contract. 11.6 These Terms form the entire agreement between us regarding your purchase.